A: If you do not have access to the matter in question, it likely means you were never added as a user in this database. If you feel that this is in error, please contact the database administrators. DISCO support can give you contact details for the database administrators.
In the future, if you forget your password, click on the "reset password" link. An email will be sent to you with a link to reset your password.
If you have any questions, or other trouble, please feel free to contact our support team.