Question: When a case closes and we download our data, how do we ensure that there are no lingering copies in your cloud?
Answer: When a case closes, our system runs a job at the end of the next full month that removes all matter references in our database. It is a clean wipe and we drop everything from our system. Nothing is accessible by any means once that job has run and all references within our database are gone.
A Certificate of Destruction can be provided upon request. Please contact firstname.lastname@example.org.