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Ingesting data using an FTP client

If you need to ingest your files via FTP, you'll need to choose an FTP client. We recommend you use FileZilla, but if you are unable to use FileZilla, try WinSCP.  

Ingesting using FileZilla

  1. Go to FileZilla and download the client. Install the client on your computer.
  2. In DISCO, find the FTP connection information specific to your review database:
    • On the DISCO home page, in the main menu, click Ingest.
    • On the Ingest page, click New Ingest -> Send to DISCO Client Success -> FTP.
      ingest-ftp-nav.png
    • If your ingest page doesn't look like the one above, click Ingest and then click View FTP upload instructions.ingest-ftp-nav-alt.png
  3. Open FileZilla and add the protocol, host, username, password, and port to connect to the DISCO server.
  4. Submit a new data form to DISCO. In the form, include:
    • If you had any connection issues, so someone can contact you to resolve them.
    • The file type(s) of the majority of the files. This will help us provide an accurate turnaround time.
    • The overall size of your ingest.
    • How many container files are included in your ingest session.
    • What your review timeline is, so we can help you strategize with document tagging, culling, and production.
  5. In FileZilla, drag the data you want to ingest from the left column to the right column.filezilla.png

    Note:
     Depending on the size of your data, the upload process may take hours. 

Ingesting using WinSCP

  1. If you can't use FileZilla and you are on Windows, download WinSCP.
  2. Once downloaded, unzip the download and double click WinSCP.exe to open the program.
  3. In DISCO, find the FTP connection information specific to your review database:
    • On the DISCO home page, in the main menu, click Ingest.
    • On the Ingest page, click New Ingest -> Send to DISCO Client Success -> FTP.
      ingest-ftp-nav.png
    • If your ingest page doesn't look like the one above, click Ingest and then click View FTP upload instructions.ingest-ftp-nav-alt.png
  4. Open WinSCP and add the protocol, host, username, password, and port to connect to the DISCO server.
  5. Submit a new data form to DISCO. In the form, include:
    • If you had any connection issues, so someone can contact you to resolve them.
    • The file type(s) of the majority of the files. This will help us provide an accurate turnaround time.
    • The overall size of your ingest.
    • How many container files are included in your ingest session.
    • What your review timeline is, so we can help you strategize with document tagging, culling, and production.
  6. In WinSCP, drag the data from the left column (1) to the right column (2).winscp.png

    Note: Depending on the size of your data, the upload process may take hours.
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