This page outlines the available options for managing a Review Database at the end of its lifecycle.
- Vault
- Export
- Delete
Vault
Vaulting is a storage option in which all your data and work product in a database is maintained for a reduced price. For more information on vaulting, see Vaulting data.
Vault Menu Action
Export
Before performing a deletion, DISCO can export your documents by running a production of all your documents. DISCO then sends you the data via SFTP or on an external hard drive. You can hire our services team to complete the export on your behalf for a fee.
Exported data includes all documents (the natives, near natives, text files, and metadata) and work product (tags, document notes, privilege notes, custom fields, redactions, metadata redactions, and productions). It does not include some application data, such as exhibit sets, folders, audit/document history, search term reports, term highlighting, AI scores, and review stage metrics. If you want to save this information, you should vault your database instead.
You can submit an export request from your Organization Manager Matters page within a particular review database and add the required SFTP address and Physical address to share the exported data.
Export Menu Action
Once the exported request is received, the professional services team will provide you with an estimated completion time based on the size of your database.
NOTE: You must submit a separate deletion request once you’ve received and reviewed your export. (See information below on submitting a deletion request.) A deletion does not automatically occur once an export is created.
The term "Export" replaces the previous term "Archive."
For more information on exporting, see Export a Review Database.
Delete
If you will not need your data at a later date, you can delete your database. This process permanently deletes all your data from DISCO. Deleted databases cannot be restored.
There are two deletion options:
a) Immediately:
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You can request to delete the Review Database on the same day. Depending on your contract terms, the system will show the billing end date for the database.
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To proceed with deletion, you must choose a reason from the drop-down menu. If none of the listed reasons apply, they can select "Other" and enter a custom explanation in the text box.
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Before confirming the deletion, you must type their name in the confirmation field to acknowledge the action.
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Once confirmed, the review database will be deleted immediately, and you in that organization will no longer have access to it.
b) Schedule for a later date
- You can choose to schedule the deletion of the Review Database for a future date by selecting the Schedule for a later date option.
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To proceed with deletion, you must choose a reason from the drop-down menu. If none of the listed reasons apply, they can select "Other" and enter a custom explanation in the text box.
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Before confirming the deletion, you must type their name in the confirmation field to acknowledge the action.
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Once you confirm, the review database will be scheduled for deletion on the date you selected. You’ll be able to track the status directly in the product UI.
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If you change your mind, you can cancel the deletion request anytime before the scheduled date—it’ll be cancelled right away
Delete Menu Action
Immediately Delete
Schedule for a later date Delete
Cancel Deletion
Note: Only database admins can submit requests for vaulting, exporting, or deleting a database. If you're not an admin, please contact your firm's admin to make the deletion request on your behalf.
Few things to note before proceeding for deletion:
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To prevent irreversible data loss, always export the Review Database before deleting it.
- Ensure exporting or raising an export request before you scheduled deletion date. Export request post deletion date will not be valid.
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If you need long-term, low-cost data storage, consider using the Vault option.
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Select the appropriate reason for deleting the review database, as it helps our team improve services in the future.
- Before proceeding with permanent deletion, please review the billing end date and any warnings displayed on the UI. The billing end dates are shown on UI based on your contract with DISCO.
If you have any questions, feel free to reach out to Disco Support Center.