Deleting documents in a DISCO can now be completed within the database, without the need for a support ticket.

However, document deletion is permanent. If you are unsure whether you want to delete documents from your database, feel free to reach out to DISCO’s Professional Services team for advice on how to archive documents or full databases.

Specific document deletion is performed like any other mass action, with documents selected via a search or by using the checkboxes in the document list.

You can also delete documents by deleting an ingest session. Deleting an ingest session will explain how to delete an ingest session.

Deleting documents from your database

Only review database administrators can perform document deletions. 

• Document deletion might be necessary due to a court order or a legal agreement, such as in a clawback. It can also be done through deleting an ingest session.

• The main difference between this action and other mass actions is that once you've clicked Delete documents, you will see two warning screens. The first warning screen will give you the option to vault the documents instead of deleting them. You can learn more about vault by clicking Learn more about Vault.
• If you click No thanks to continue with document deletion, a second warning screen will prompt you to confirm your deletion. Document deletion from a database in permanent.
• You should read all of the warnings carefully, since you may wish to vault your documents, make changes to which documents are being deleted, or export a list of the documents before deletion.
• Document deletion can take time, and you can follow progress on the Ingest page or the Mass Action Log.
• After you have deleted your documents, you may need to refresh your search for the documents or ingest sessions to disappear from your database's list.
• For a training video about DISCO's document deletion feature, see Document deletion - Feature spotlight.