A load file is an index file that maintains the relationship between the document images, natives, text, and metadata in a production folder. Just as with native ingest, in the past, the only way to ingest load files into a DISCO database was to send the files on a physical drive to the DISCO office via mail or FTP. DISCO would process the native and load files and add them to a database that you could then access for review.
Along with native file ingest, DISCO also offers load file ingest. The load file ingest wizard walks you through the steps, including mapping fields; assigning custodians, tags, and folders; and specifying the delimiters used in the file. As in native ingest, you can select whether to handle ingest exceptions (errors) yourself, or let DISCO Professional Services handle them for an additional charge.
We have provided several articles to help you be successful with your load file ingest:
Ingesting load files:
Further help:
DISCO Professional Services are also always available to help with any load file ingests.
If you are looking for ways to update the metadata or files already loaded or ingested in DISCO, you can do that through the Overlay feature.