DISCO is purpose-built to give you complete control over all aspects of your matter. But in the event you need an extra set of eyes and hands, our expert team of ediscovery consultants and technologists are available to ensure you are supported and successful from start to finish. Our team members combine their expertise in ediscovery and the legal industry with a deep understanding of our technology. DISCO offers a full suite of professional services that includes Project Management, Data Operations, Forensic Services, and Managed Review.
The DISCO Professional Services team can meet you anywhere you want to be on the self-service spectrum. We can provide ad-hoc support or serve as full time members of your team — and you can change it up on a day-to-day or matter-by-matter basis.
To enlist the help of our professional services team, please contact support@csdisco.com or enter a ticket here.
DISCO Professional Services
Project Management - made up of former attorneys and expert technology consultants from leading ediscovery service companies, our project managers are equipped to help you with every stage of the discovery process. Services include:
- Day-to-day matter management
- Providing workflow guidance
- Consulting on the use of AI functionality
- Developing and running search terms
- Building and executing productions
- Consulting on ediscovery and/or DISCO best practices
Data Operations - our team of technical experts can fix virtually any data-related issue and assist you with all data related tasks. Some examples include:
- Performing data ingest, overlay or cull services
- Data remediation
- Creating matter archives
- Creating custom scripts
- Running custom productions
Forensic Services - we offer a complete suite of fully defensible forensic services to collect, preserve and analyze data. Services include:
- Preservation
- Data source scoping
- Remote & onsite collections
- In-lab collections
- Self-collection kits
- Consultation services
- Expert testimony, written depositions, and affidavits
- Analysis
- Deleted file recovery
- Email recovery
- Cloud analysis
- Anti-forensics analysis
- File search analysis
Managed Review - DISCO Managed Review leverages the AI at the heart of DISCO to complete projects more than 60% faster than the industry average. This advantage gives us the unique ability to guarantee the time and budget of your review. We are so confident in our people and process that we will guarantee both your budget and deadline in your contract. For more information on DISCO’s Managed Review services, see our Managed Review options.