How are Excel spreadsheets produced?
By default, DISCO will produce Excel files in their native format.
To override this default:
- On the New Production page, click Show advanced options.
- In the Document Format section, in the Produce the following file types as natives box, click the x to remove Excel.
Excel spreadsheets that were imaged in DISCO will now be produced as images for this production.
How does DISCO treat documents with multiple Bates stamps?
DISCO allows you to produce a document as many times as you'd like. DISCO will display all applied Bates stamps in the Bates Number column in the document list view.
Additionally, you can toggle between Bates-stamped images in the document viewer.
What are the options to produce color images?
DISCO produces images as they appear in the document viewer. When DISCO processes native files, it automatically generates PDF images that include color, if color existed in the native file. Otherwise, DISCO will use the images provided and will maintain them in their original state (either color or black and white).
By default, DISCO will produce color PDFs. However, you can choose to produce black and white TIFFs and color JPEGs. DISCO will scan each page for any color content, and create a JPEG image if any color is found.
To update image options:
- On the New Production page, scroll down and open the Document format section.
- In the Default document format dropdown, select a format option.
What does a slipsheet look like?
The slipsheet will be a Bates stamp page for any document you choose to produce as a native or withhold completely. Go to Productions > Document Format to customize your slipsheets along with your produced as native and withhold and slipsheet document selections.
Slipsheets will either be produced as PDF or TIFF images depending on your production settings.
What is the default DPI for produced TIFFs?
The default DPI (dots per inch) for produced TIFFs from DISCO is 300 (also the industry standard).
If you need to change the DPI, contact us.
Is there a character limit for the Confidentiality stamp field while setting up a production?
There is currently no character limit enforced in the product for the Confidentiality stamp field. However, the stamp may wrap/break differently depending on the length of the stamp. In addition, depending on the length of the stamp, and whether the confidentiality stamp was also added to the filename, we may truncate the stamp due to filesystem limits (Windows/macOS/Linux) on filename length.
Can I use the batch print feature to export images using the Bates prefixed version if I chose not to apply Bates stamps at the time of this production?
No. If you select the "Do not apply Bates stamps to images" option during production, you will not be able to batch print the documents with this Bates prefixed version. When you choose not to apply Bates stamps to images, the documents are not assigned a searchable Bates prefix at production time, and as a result Bates stamps won’t appear on these documents and you won't be able to batch print these documents using that Bates prefix.
How do I share a production directly with opposing counsel or outside parties?
You can share productions directly from DISCO using a direct download link or via SFTP, eliminating the need to download and re-upload files to a third-party site. Direct download links can be secured with an expiration date (up to 30 days) and a unique passphrase. For more information, please visit the following articles: Production Sharing via Direct Download & Production Sharing via SFTP
Does the size of productions or reproductions count towards my invoice or bill?
Matters in the DISCO Platform are billed using the processed size measurement described in the following Billable Size Measurement in DISCO article, which includes the size of productions or reproductions. The size of productions or reproductions does not apply for Legacy matters.
When are productions billed if I'm on a DISCO Platform matter? Will I be charged for a failed production in a DISCO Platform matter?
Productions are billed and counted toward your matter’s processed GB measurement in a DISCO Platform matter once the zip file is available to download in the product UI. You will not be charged for failed productions since no zip file would be created
How are database exports charged in a DISCO Platform matter?
Since database exports involve running a production, you will be charged for the size of this production in your matters in the DISCO Platform when performing a database export at your Active Review rate