Overview
This article explains how Organization Admins manage access and navigate across organizations within DISCO. As an Organization Admin, your experience includes understanding where you land after login, how to move between organizations and matters, and how system status is communicated through banners. Clear navigation and visibility ensure you always know which organization you are working in and what level of access applies.
This article covers:
- Login and logout behavior
- Landing behavior after login
- Navigating across organizations and matters
- Understanding organization context in review and case database
- Interpreting system and suspension banners
Login and logout behavior
You can log in to DISCO from a URL that is specific to an organization, matter, or database. Or, you can log in from the default DISCO URL: https://login.csdisco.com/.
To log out of DISCO, click the user profile icon and then click Log out.
DISCO will automatically log you out after two hours of inactivity.
Landing on Matters
Upon logging into DISCO, users will land in their organization's Matters page.
If a user has access to multiple organizations, they will simply land in their primary organization represented in their user account settings.
In the image above, you can see that the user is currently on the Matters page for the DISCO LLC organization.
If you are unsure which organization is indicated as your primary, simply click on the user profile icon in the primary navigation to open the Account settings modal. There you will find the organization listed. See image below.
Navigating across organizations
Users will now have the ability to easily navigate across organizations to access their work through the new menu located in the primary navigation.
When clicking on the menu, users will see the list of organizations they have access to in addition to the current organization they are working in.
In the image above, you can see this user is currently in the DISCO LLC organization, but also has access to Cecilia Corp and CS DISCO.
When a user clicks on an organization from the menu, they will be navigated to the Matters page for that organization. From there, users can quickly access each of the matters they have access to within the organization.
Navigation menus within review and case database
Similar to the Matters landing page, within review and case database users have access to a menu within the primary navigation.
By clicking on the name of the review database, a menu will open displaying the organization and matter information. Simply click the organization to return back to the Matters page.
Navigating Within the Organization
Within the Organization Manager, you can access the following sections:
- Matter Overview : View/manage all matters within the organization.
- Organization Metrics : Review usage metrics
- Organization User Management : Add, remove, or manage users and permissions for the organization.
- AI Models : Configure and manage AI models
- Organization Settings : Manage organization-wide configurations and preferences.
These sections provide centralized control over administrative functions at the organization level.
System Status Banners
You may have noticed a big red banner at the very most top of your database.
This red banner is displayed to keep our customers informed of when they can expect an outage. The reason for the outage is one of two things: routine maintenance or migrating to a more up to date version of DISCO.
Routine maintenance
Routine maintenance is done in order to maintain system performance, reliability, security, and stability of the DISCO infrastructure. We will run routine maintenance jobs every so often during the life of a database or if we make a substantive change to our software architecture.
Migrating to a more up-to-date version of DISCO
DISCO will shut down your database briefly in order to upgrade your database to be housed in our most up to date version.
Preparing for outage
We give our clients one week's notice before a scheduled outage. Each outage usually happens between 8pm-6am.
The red banner will display the starting date of the outage as well as a countdown to the exact second it starts.
Rescheduling your outage
Contact DISCO Support. We would be happy to reschedule your outage at a more convenient time. However, there will be times your outage is mandatory and cannot be rescheduled.